About Tandem Training We have been working with ACT! since 1994 and started certifying in ACT! in early 2000. We have worked with several hundred small businesses and sales teams to implement an ACT! strategy to assist sales people to become more productive, to sell more, and to provide a management tool for guiding an entire sales team. We have four ACT! Certified Consultants on staff and maintain ACT! Premier Trainer status.  We are also a Platinum level ACT! reseller which allows us to provide the best possible pricing on ACT! software. We have expertise in the technical aspects of ACT!, Software Training, and Sales Training. We are committed to doing more than showing you how to use a piece of software. We are all about helping you use ACT! to become more productive and sell more! We are certified on Classic ACT! (versions 5,6) "New" ACT! (versions 7,8,9,10) and also all versions of ACT! for Web. We are proud that our team has a combined total of over 48 days of training over the past 4 years in various technical aspects of ACT! Software. We have attended Certification Training, ACT! Premier Trainer Training and annual ACT! Certified Consultant Conferences during the past 4 years. This is above and beyond that which most Texas area ACT! Consultants have achieved. We believe we are among the most technically capable ACT! Consultants anywhere! Tandem Training has also invested in state of the art equipment. We have a laptop classroom of 12 Compaq computers all less than a year old and two LCD projectors. Tandem also has an 8 station classroom at our offices in Houston's Galleria area. We can provide customized manuals and amazing follow up support. About the work we do Tandem Training works with small businesses and sales teams. We do everything we can to help our clients efficiently use technology to become more productive, sell more, and just get more out of their day. Steps in an ACT! database implementation Where is your current data? We can import or merge data from almost any source into your ACT! database. This includes your accounting system, other versions of ACT!, Excel, or Access. Customizing the ACT! Experience? We have worked with over 100 small businesses and sales teams. This experience gives Tandem Training and Consulting an advantage in customizing your ACT! experience. We will work with your company to completely understand the way you do business. We will help you analyze your business and configure ACT! to capture information about your business relationships. We will add customize your database including fields, drop down information for fields, activities, sales information, layouts, and historical events. Forms, Letters, Marketing Material? Are there paper forms, marketing material, or reports that you are currently generating or would like to create? We can help you generate these from ACT!, saving you from the dreaded double data entry. Remote Users? ACT! can be configured to synchronize thus allowing people working from home or from other offices to keep up to date. Our expertise in setting up this feature properly has proved invaluable to many companies. Training - Customized, Hands On, Enlightening! We have focused our company around our ability to take the knowledge and experience that we have working with small businesses and sales teams and help you benefit from this knowledge. We feel we are the best around for the following reasons: Portable Classroom - We have 12 state of the art laptops that we can ship anywhere for a complete hands on training experience. Experienced Instructors - We have gone above and beyond. In addition to ACT!'s Certified Consultant training, we have taken the ACT! Premier Trainer Certification (very rare), and Microsoft's Train the Trainer. Projected Instructor View - We have 2 LCD Projectors available for all of our meetings and classes. This allows everyone to see what is going on. Customized Manuals - Our Level 1, Level 2, and administrator manuals are all over 100 pages long. Short enough for you to see step by step the necessary processes, long enough to be thorough. Follow up - Each student in the class has 30 rough. Follow up - Each student in the class has 30 days of follow up support included to help you remember the topics covered in the class. We offer training for sales people, administrative support staff, and database administrators. Many times, each group has specific needs regarding the use of their ACT! database. Reports We can customize reports using ACT! or Crystal Reports to help you really see what is going on in your ACT! database. Add On Software: Add on software provides a powerful way to extend the functionality of ACT. We can assist you in installing these optional tools and help you be aware if one isn't quite ready for prime time! Support We pride ourselves at being readily available. When you call, you will speak to an ACT Certified Consultant.; not an answering service or phone mail. We won't leave you hanging. We also have several support options after we complete a project.  Because we have multiple ACT Consultants, you will not need to wait for days if we are on another project.